Let’s get things moving.
A reward hasn’t arrived
Check Your purchases in the storefront. Processing orders are waiting for Discord delivery confirmation. Manual orders are delivered by your server administrators. Contact your server’s moderators with the order ID.
A role can’t be assigned
Ensure JACB has Manage Roles and its highest role sits above the reward role. Integration-managed roles and @everyone cannot be sold as rewards.
A server is missing
You need ownership, Administrator, or Manage Server permission. Install the bot, return to the server selector, and refresh the list.
Platform support
The operator must configure a support email before public launch. For local installations, use the repository README and PROJECT_PROGRESS.md for setup and verification status.